Please fill out the fields below. It will help us process your request faster!
9-digit code on the back of the device.
Type 0 if you don't have GeoZilla GPS Tracker
Please let us know the names of the Circle members you cannot locate
Can you see any error message or system notification?
If yes, please send a screenshot below so that we could investigate it
For how long it hasn't been working
Please let us know where did you purchase a Premium subscription
Provide an email that was used to make the purchase or GPA number (you can find it in your purchase receipt letter from Google).
Type 0 if you didn't make a purchase.
Please provide an email that was used to make the purchase.
Type 0 if you have no purchases
To find out, launch GeoZilla -> tap the 'hamburger icon' (3 stripes icon) in the upper left-hand corner of your screen -> Tap your profile photo.
Type 0 if you don't have an account.